How do you transfer critical knowledge from highly-skilled workers on the other side of the world, to lower skilled workers from another team? For one global leader in the machinery of the Paper Industry, the answer was to make its know-how available using Kiber’s smart helmet running Kiber’s platform.

Fosber is a leading global supplier for the design, construction and installation of complete lines as well as individual machine units for the production of corrugated board packaging.

One of its customers in South Africa, Everest Packaging Group, was entering the final weeks of installation of Fosber’s new 2.5m C/Line corrugator at its new sheet feeder site, Everest Corrugated:

95% of the mechanical works had been completed, but only about 80% of the electrics.

Having to recall in Italy its entire engineering team due to the COVID-19 lock-down, Fosber needed to finish the installation and ultimately run a training of local workforce to get operating as quickly as possible.

Fosber turned to Kiber’s fully integrated system and provided Everest Corrugated with a Kiber 2.0 smart helmet for local workforce and access to Kiber’s web-based portal for remote users. Everest team members were able to collaborate remotely through audio/video live communication with Fosber engineers to complete their work, sharing a virtual collaboration space where remote engineers were able to assist on-site workers and guide them.

Plant workforce and tehnicians using Kiber’s solution was able to receive a tight training from Fosber’s skilled engineers and record the training sessions for maintenance and repair operations, adding them to the company’s central training knowledge base. Technicians in future training can use these “veteran videos” for immediate help on the job by reviewing them.

For this company, Fosber was able to successfully achieve start-up of the line despite travel restrictions and lockdown providing remote support and on-the-job assistance through Kiber System. Kiber is helping them:

• Make knowledge available to everyone through video recordings of previous training sessions

• By improving the quality output of the workforce in maintenance and repair operations, the cost of quality can be significantly reduced

• Increase plant availability cutting maintenance time during costly plant shutdowns and other emergency situations