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Kiber 3 Field
The easy-to-use mobile app to connect workforce
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Check out our FAQ or video tutorials to get answers to your questions.
Most frequent questions and answers
Why is Kiber an all-in-one solution?
Kiber is an all-in-one solution because it combines various hardware and software components into a single package that provides comprehensive workplace monitoring and control capabilities. These devices are designed to work seamlessly together, providing a complete set of tools for field operators and remote experts to collaborate effectively and improve workplace efficiency and safety.
By bringing all these components together, Kiber provides an all-in-one solution that enables field operators to monitor and control workplace conditions, troubleshoot issues, and collaborate with remote experts in real-time. This helps improve workplace efficiency and safety while reducing operational costs and the need for international travel.
What kind of technical support does Kiber offer for its hardware and software solutions?
Kiber offers technical support for its hardware and software solutions through various channels, including email, ticketing, phone, and online chat. We also provide on-site support and maintenance services as needed to ensure that our products are operating effectively.
Is training available for using Kiber’s solutions?
Yes, we offer training for using our solutions. We provide both remote and in-person training sessions for customers and partners to ensure that they can effectively operate and manage their systems. We also provide a series of video tutorial to better support our users.
How can Kiber’s solutions help improve workplace efficiency and safety?
Kiber’s solutions can help improve workplace efficiency and safety in several ways, ultimately leading to increased productivity, reduced operational costs, enhanced efficiency, compliance and security, and improved customer experience and satisfaction. Firstly, Kiber’s solutions can help decrease training time by enabling remote training and reducing the need for shadowing new workers, allowing them to become operational and effective in the field faster. This can help improve productivity and reduce downtime. In addition, Kiber’s solutions can help avoid production downtime by enabling immediate intervention and troubleshooting, ultimately leading to production continuity. This can help reduce operational costs and improve efficiency. Moreover, Kiber’s solutions can help reduce international travel costs and save time by enabling remote collaboration and support. This can also contribute to reducing carbon emissions and achieving net-zero emission targets. Furthermore, Kiber’s solutions can improve health and safety standards by enabling remote maintenance inspections, testing, and interventions, thereby reducing the need for personnel to be physically present in hazardous environments. This can contribute to compliance and security in the workplace. Finally, Kiber’s solutions can enhance customer experience and satisfaction by enabling real-time issue resolution, remote inspections, and maintenance operations. This can help exceed customer service expectations and improve overall satisfaction. Overall, Kiber’s solutions offer a range of benefits that can significantly improve workplace efficiency and safety, reduce costs, and enhance customer experience and satisfaction.
Can Kiber’s hardware and software solutions be customized to fit the specific needs of my business?
Yes, Kiber’s hardware and software solutions can be customized to fit the specific needs of your business. We offer a range of customization options, including sensor and camera configurations, software integrations, and reporting and analysis tools.
What types of industries or businesses are best suited for Kiber’s hardware and software solutions?
Kiber’s hardware and software solutions are suitable for industries or businesses that engage in various activities such as remote inspection of production stages, final acceptance tests with remote participation, remote assessment of work in progress, management of construction/revamping project issues, real-time assistance to field personnel, provision of remote services, remote verification of asset/equipment status, evaluation and virtual qualification of plants and assets, field training for personnel, training of service network personnel, and supervision of HSE critical activities. These solutions aim to improve safety, efficiency, and productivity in these industries.
Can Kiber’s products be integrated with other existing systems?
Yes, Kiber’s products can be integrated with other existing systems, including building automation systems, access control systems, and data management platforms. We offer APIs and other integration tools to enable seamless integration with third-party systems.
Can the Kiber devices be customized to fit specific needs?
Yes, Kiber devices can be customized to fit specific needs. We offer a range of customization options, including sensor and camera configurations, software integrations, and reporting and analysis tools. Our team can work with you to design a solution that meets your specific requirements.
Kiber 3 Unboxing
A brief introduction to Kiber 3, the all-in-one AR solution for remote collaboration.
How To Set Up a Kiber Session
How To Configure a WiFi Network
How To Use a Kiber Web Platform
How To Use the MS Teams Integration
How To Configure a GlocalMe Portable Router
How To Use the Wired Connectivity Kit
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