Here are the best ways to integrate augmented reality into your remote assistance system.
Whether you are for or against the explosion of digitisation, there is no denying that remote assistance based on augmented reality is a global and historical revolution.
From small businesses with a few remote workers to international corporations with locations all around the globe, AR is making an impact previously only seen in scifi movies.
So if you are considering entering the world of augmented reality how can you ensure superlative integration? Below are our top 5 tips that we believe will smooth your way.
1) You should consider where AR based remote assistance will fit into your organisation.
You need to equip yourselves with all the current information available on the market and make yourselves conversant with all of augmented reality applications in industry.
This will the give you a greater understanding of how AR could be integrated within your organisation. You should look at how AR could be used within your organisation:
- Internal tool: for example in the field of learning and development
- External tool: for example by technicians who work remotely
- Potential use with customers and consumers
2) The initial investment is amortised by reducing the live costs of training and logistics.
Some companies are hesitant in considering investing in augmented reality technology due to initial cost.
However, it is important, when exploring how AR integration can benefit your company to consider where AR will have the greatest impact in costreduction.
Because AR can be used across most business and industrial processes it can significantly lower the cost of training, design and planning and of course servicing and maintenance.
As a result the cost of travel and accommodation expenses for remote and peripatetic workers is also substantially reduced.
3) Ensure you have the correct technology for your needs.
Before you consider employing an augmented reality mobile developer it is prudent to consult with an AR expert.
They will be able to guide you through the minefield of apps etc. to ensure you acquire the most suitable equipment to support your vision of AR use within your company.
Remember, it is very easy to be dazzled by all the shiny new technology and investing in something that is not suitable for you and your business needs.
4) Insert the AR inside the company or in outsourcing?
For all businesses that are contemplating investing in augmented reality applications in industry, an important point to consider is whether you make AR design and deployment a core development strength within the company or whether it is better to considering outsourcing.
Smaller companies, in particular, may prefer the outsourcing or partnering strategy a more cost-effective concept.
As augmented reality development and advancements are realised many companies may consider creating a dedicated team with the necessary skills and experience to develop and maintain in-house speciality software.
5) How to manage the change brought about by augmented reality?
As with all changes within organisations it is the managers and employees who are at the forefront of these changes.
It is essential for the business hierarchy to consider the impact that devices made of augmented reality technology companies will have on their teams from the outset.
For many people change, no matter how insignificant, is not always perceived as something positive making them resistant to anything that changes their way of working.
Communicating with your teams at the early stages of your planning can help to alleviate many of the apprehensions and obstacles that often surface during major work practice changes.
Do not expect all your employees to accept the changes immediately. Remember, there may be huge learning curves for them to navigate but let them know that you are open to their questions, concerns and corrections.
By being open and transparent with your workforce AR integration need not be a painful and frustrating development.